Is your team stuck in “tolerate” mode or do they truly value and respect each other? Does the team know how to engage in productive dialogue in order to perform at their best? Whether your team is newly formed or well-established, cohesive or conflicted, investing in team relationships and communications will lead to higher performance.
Raise the bar. Partner with Beth Allen Consulting for:
- Retreats
- Team Building
- Training
- Workshops
The following workshops are available for teams:
The Language of DISC
Improve team communication and build stronger relationships with The Language of DISC workshop. DISC is a four quadrant behavioral model used as a tool to examine behaviors of individuals and teams. Workshop objectives are to:
- Build awareness of behaviors – your own and others’
- Respect, appreciate, understand, and value individual differences
- Learn to recognize and adapt behavior in order to improve communication
- Adopt a common language and tools to build stronger relationships and a more productive workplace
Length of workshop: 4 hours
Here’s what past participants had to say about The Language of DISC:
- DISC "gave me the tools that will be helpful when dealing with different types of people and situations."
- "The course provides a vehicle for communication with our staff. It will help with our change."
- "Provided valuable insight into myself, actions and attitudes."
- "Practical and useful information which can be applied immediately. Team focused."
The Customer Experience: Differentiate your products and services by delivering a positive customer experience. Objectives for The Customer Experience workshop include:
- Recognizing and overcoming barriers to the delivery of outstanding customer service
- Identifying techniques that go beyond customer service to deliver a total customer experience
- Taking specific actions to enhance the experience of our customers
- Articulating "commitment to customer" as part of the company culture and applying it in the workplace
Length of workshop: 3 hours
Comments from past participants about The Customer Experience:
- "It gave me tips on how to improve my customer skills so that I can retain a good relationship with my internal and external customers."
- "A strong reminder of what we already know! Beth is a great course leader and facilitator."
- "Beth really helped dictate out good topics for discussion and knew how to steer the conversations. Very informative."
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